Returns & Exchanges

At True Kit USA, we want you to be completely satisfied with your purchase. If your fashion items aren't a perfect fit, we offer a 30-day return window for all unwashed and unworn merchandise with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.

• 3.
  Print and Ship

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or store credit within 5-7 business days.